Privacy Policy

Introduction

Prestige Drive Australia is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our luxury car rental services. We operate in accordance with the Australian Privacy Principles contained in the Privacy Act 1988.

Information We Collect

Personal Information: Name, email address, date of birth, driver's license details, physical address, credit card information.

Rental Information: Vehicle preferences, rental dates, pickup/return locations, insurance preferences.

Usage Data: IP address, browser type, pages visited, time spent on pages.

How We Use Your Information

To process and fulfill your luxury car rental bookings; communicate regarding your reservation; verify identity and driver's license; process payments; provide customer support; send marketing communications (with consent); improve services; comply with legal obligations.

Information Sharing

We do not sell your personal information. We may share information with payment processors, insurance providers, verification services, and law enforcement when legally required.

Data Security

We implement appropriate security measures including SSL encryption, secure payment processing, restricted access to personal data, regular security audits, and secure data storage systems.

Your Rights

Under Australian Privacy Law, you have the right to access your personal information, request correction of inaccurate data, request deletion of your data, opt-out of marketing communications, and lodge a complaint with the Office of the Australian Information Commissioner.

Cookies

We use cookies to enhance your browsing experience, analyze website traffic, and remember your preferences. You can control cookie settings through your browser. See our Cookie Policy for more details.

Data Retention

We retain your personal information for as long as necessary to provide services and comply with legal obligations. Booking records are retained for 7 years for tax and legal purposes.

Contact Us

For privacy-related questions or to exercise your rights:

Email: [email protected]

Address: Level 12, 56 Pitt Street, Sydney NSW 2000, Australia